IT Support Technician
Experiences
Present2013
IT Support Technician
Gameloft Barcelona, Spain (Hybrid model)- Ensure computers functionality
- Set up workstations and computer systems (Windows, Mac, Linux)
- Installation and configuration of appropriate software and functions according to specifications required by every profile at the company
- On-site / remote troubleshooting support to diagnose and resolve problems
- Software and Hardware inventory tracking system management
- Level 2 IT Support
June 2013March 2013
IT Technician
CIRCUITOS IMPRESOS 2CI SL (Internship) Montcada i Reixach, Spain (On Site)- Helpdesk support
- Setup, configuration and repair of desktop computers
- Hardware inventory
20102009
IT Technician
PCBOX (Internship) Mollet del Vallès, Spain (On Site)- Assemble, repair and maintenance of desktop and laptop computers
- Setup and configuration of Operating Systems and applications
- Diagnosis of issues reported by customers
Education
20132011
Certificate of Higher Education, Computer/Information Technology Administration and Management
INS La Ferreria Montcada i Reixach, Spain
20102008